Shipping policy

Shipping policy - Ikigai-Box

Last update: 2024 03 28

Welcome to Ikigai-Box. This shipping policy details our shipping procedures and conditions.

1. Shipping Zones: We currently ship to Canada, United States, France, Belgium, Switzerland, Austria, Czech Republic, Denmark, Finland, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and England.

2. Delivery charges: Standard delivery charges for Canada and the USA are offered for all our products. Delivery costs are calculated at the time of ordering and vary according to destination. These costs will be clearly indicated before finalizing your purchase.

3. Delivery times: Delivery times depend on your location and the shipping options you choose. We make every effort to ship orders as quickly as possible. Specific details will be provided at the time of order confirmation.

4. Order tracking: Once your order has been shipped, you will receive a tracking number to follow the progress of your package. Please be sure to provide a valid e-mail address to receive this information.

5. Liability for Loss or Damage: We will carefully package your items to prevent damage in transit. In the event of loss or damage, please contact us as soon as possible so that we can resolve the problem.

6. Delivery delays: Delivery delays may occur due to circumstances beyond our control, such as extreme weather conditions or transport problems. We undertake to inform you of any potential delays.

7. Damaged Product Return Policy : Please refer to our return and refund policy for more information on the procedure to follow in the event of receipt of a damaged product.

8. Contact: If you have any questions or concerns regarding our shipping policy, please contact us via our contact form on our website.

By placing an order with Ikigai-Box, you agree to the terms of our shipping policy.

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